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Health care delivery teams are increasingly adopting healthcare information systems (HCIS) to improve the efficiency and quality of care. Methods for assessing candidate HCIS exist, but are inadequate. Enhanced approaches to HCIS assessment are needed which focus on quality of care goals and compliance with accreditation standards. Performance indicators are often used to measure how well goals are met, but on their own are not sufficient. We presents a five-step framework for modeling the impact of candidate HCIS using User Requirements Notation based on impact points where the effects on operational business processes are measured and linked to organizational goals. A case study illustrates the framework and evaluates its potential.


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Title Leveraging Goal Models and Performance Indicators to Assess Health Care Information Systems
Authors C. Kuziemsky, X. Liu, L. Peyton
Type Conference
Conference/Journal Title 7th Int. Conf. on the Quality of Information and Communications Technology (QUATIC 2010)
Publisher IEEE CS
Month September
Year 2010
Pages 222-227
DOI 10.1109/QUATIC.2010.37
Keywords Requirements Engineering; User Requirements Notation; health care information system; goal models; performance indicators; quality of care
Topic attachments
I Attachment Action Size Date Who Comment
pdfpdf QUATIC2010.pdf manage 272.6 K 27 Jul 2010 - 10:48 Daniel Amyot Pre-publication version
Topic revision: r2 - 24 May 2011 - 12:22:13 - Daniel Amyot
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